Shipping policy

AT DIBWANI, WE STRIVE TO MAKE YOUR SHOPPING EXPERIENCE SMOOTH AND HASSLE-FREE, ENSURING YOUR ORDERS ARE DELIVERED PROMPTLY AND EFFICIENTLY. PLEASE REVIEW OUR SHIPPING POLICY BELOW:

PRE-MADE ORDERS: ALLOW 6-10 BUSINESS DAYS FOR PROCESSING AND SHIPPING.

PRE-ORDER ITEMS: ALLOW APPROXIMATELY 21-28 BUSINESS DAYS FOR SHIPPING AFTER THE PRE-ORDER WINDOW CLOSES, TYPICALLY ON FRIDAYS. PRE-ORDER ITEMS WILL BE CLEARLY MARKED.

INTERNATIONAL ORDERS: IMPORT FEES, TAXES, AND DUTIES IMPOSED BY YOUR COUNTRY'S CUSTOMS ARE THE CUSTOMER'S RESPONSIBILITY AND MUST BE PAID UPON DELIVERY. WE CANNOT OFFER REFUNDS FOR INTERNATIONAL ORDERS DUE TO UNPAID CUSTOMS FEES.

LOST PACKAGES: ONCE YOUR ORDER IS WITH USPS, UPS, OR DHL, WE ARE NOT LIABLE FOR LOST OR DAMAGED PACKAGES DURING TRANSIT. HOWEVER, WE WILL DO OUR BEST TO ASSIST YOU IF AN ISSUE ARISES.

FOR ANY QUESTIONS OR CONCERNS ABOUT YOUR ORDER, PLEASE CONTACT US AT DIBWANII@GMAIL.COM. WE ARE ALWAYS HERE TO HELP!

THANK YOU FOR SHOPPING WITH DIBWANI!