Refund policy
AT DIBWANI, OUR PRIMARY FOCUS IS ON DELIVERING EXCEPTIONAL PRODUCTS AND SERVICES TO OUR VALUED CUSTOMERS. TO ENSURE THE HIGHEST LEVEL OF QUALITY, WE HAVE IMPLEMENTED A POLICY OF NO REFUNDS. ALL PURCHASES ARE CONSIDERED FINAL AND NON-REFUNDABLE.
REGARDING DAMAGES AND ISSUES: IF YOU HAPPEN TO RECEIVE AN ITEM THAT IS DEFECTIVE, DAMAGED, OR INCORRECT, WE KINDLY REQUEST THAT YOU CAREFULLY INSPECT YOUR ORDER UPON RECEIVING IT AND PROMPTLY NOTIFY US AT DIBWANII@GMAIL.COM. WE ARE DEDICATED TO WORKING CLOSELY WITH YOU TO ASSESS THE PROBLEM AND RECTIFY IT APPROPRIATELY.
REGARDING FALSE CHARGEBACKS: IT IS IMPORTANT TO NOTE THAT SUBMITTING FALSE CHARGEBACKS IS NOT ALLOWED AND WILL RESULT IN ACTIONS BEING TAKEN AGAINST THE CUSTOMER. WE RETAIN THE RIGHT TO DECLINE SERVICE TO INDIVIDUALS WHO ENGAGE IN SUCH ACTIVITY.